That’s sarcasm in case anyone is dense that way :p Last night Frank (ComcastCares) was telling me I had no outages and my signal looked fine.

That last spike you see? That was yesterday after I finally got back online. See the crap following that? Yep, that’s since then with my perfectly fine signal, my perfectly working router and my brand new cable modem. For $59.95 a month I find under 700kbs an unacceptable speed and that was the high! What really irks me is that they deny there has been any change when I have been a customer of theirs for years and NEVER had a complaint. I’ve had several complaints starting about April of this year and all I get is blown off. I don’t know how they can say the signal is fine and this result is what I get. Perhaps they could spend a minute explaining that to me?